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Placing
your order
Orders
are accepted 24/7 via our secure shopping cart. If you prefer not
to order online you may call us Monday through Friday from 8:30am-7:00pm
EST and Saturday from 10:00am to 2:00pm EST at 727-667-4073.
Delivery
and Shipping Charges
Delivery and
shipping charges are in addition to the cost of the gift. We hand
deliver by courier in the local area and our preferred method
of shipping is UPS. Please check your delivery information carefully
before you submit your order. You will be charged for redelivery
if an incorrect address is given. Please provide complete street
address. Shipping charges range from $10.00 to $15.00 for ground
service. Over-sized boxes will incur extra charges. Need it there
faster? We would be happy to provide rush shipping quotes upon
request (3rd day, 2nd day or next day air).
Deliveries
in the local area are made during regular business hours via Courier
Service Monday through Friday. Saturday or evening deliveries
are also available but may incur additional charges please call
727-667-4073 to discuss your specific needs. Residential deliveries
made when no one is available to receive the delivery will be
left unless otherwise requested.
Payment
Methods
We proudly
offer you several ways to pay! We accept Visa, MasterCard, Discover,
American Express and Paypal. Established corporate accounts may
pay by company check. Florida State sales tax is added to all
orders delivered in the state of Florida.
Balloons
Balloons can
now be added to your gift baskets! Call 727-667-4073 for details.
Returns
Because
we pride ourselves on our excellent service and quick shipping
and delivery we require that all cancellations be made within
10 hours of placing your order. Should your cancellation be received
after shipping/delivering we will refund basket cost minus a $12.00
restocking fee. The purchaser is responsible for paying shipping
charges.
Each gift
is packaged carefully but we understand damages still may occur.
Please report damaged shipments immediately. Please keep all packaging
in the event the shipper requests it. We will do our best to replace
damaged products as your satisfaction is always our goal.
Unopened
baskets may be returned within 5 working days with an authorization.
You must call or email us to obtain authorization. Return shipping
is the responsibility of the recipient/buyer. Shipping and handling
charges are non refundable. All merchandise must be returned in
the original carton and in good condition.
No credit
can be issued until the returned merchandise is received by us.
A $12.00 restocking fee will be applied to all returns.
Privacy
Any and all information
we collect from you is solely to process and ship/deliver your gift
to the recipient. This information will allow us to fill your order
and notify you of your order status. Your e-mail address is used
to send you a confirmation note/receipt of your order. Should you
choose to opt into our monthly newsletter list you should know that
we absolutely do not share our customer information with ANYONE.
We use a secure server to collect and process all orders.
Copyright
All photographs, graphics and web design are the sole property of
Garden Gate Gifts and are not to be copied. Use of our images or
graphics for business or profit is prohibited. No one may use any
of our photographs or graphics for ANY use including brochures,
fliers, newsletters, business cards or web sites without express
written permission of Garden Gate Gifts.
Lead-Time
Orders placed
before 10am EST are shipped the same day unless otherwise requested.
Large orders may require some lead-time. Lead-time varies during
busy holiday seasons.
Deposits
A non-refundable 50% deposit will be requested on all volume corporate
or private orders. Please call for details.
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